AI-Powered Support
Empower your customers with instant, accurate answers around the clock. Our chatbots enable self-serve support for complex requests 24/7/365, ensuring your customers always get the support they need while reducing support tickets and maintaining personalized, high-quality assistance.
Always-On Support
24/7/365 customer assistance
Smart Personalization
Tailored to each customer
46+ Languages
Global support coverage
High Resolution Rate
Autoreply with confidence, else escalate
1-Day Setup
Quick implementation
Trusted by customer-centric companies
Customer Support Chatbots
Talk to us today.
Unleash the power of large language models and make every customer feel valued. Talk to us and get a personalized demo to see yourself.
Empower Your Audience
Transform the way you interact with your customers with our AI-powered chatbot solution. Provide instant and accurate responses, boosting customer satisfaction and loyalty.
- Analytical Insight
Understand your customers better with comprehensive analytics. Understand which topics customers are most concered about and understand trends.
- Data Sovereignty
We store your data securely in the EU. Our AI infrastructure is operated by us and can be isolated to run fully within the EU.
- Integrations
Integrate with your website or app via prebuild chat bubbles, iframes and webviews. Integrations are customized to match your product design.
- Instant Response
No more dropdowns. Let customers ask their message naturally and get a response within a few seconds.
- Factually Accurate
We deploy techonology that ensures responses are accurate and up-to-date. Delight your customers and increased business productivity.
- Company Voice
We train your chatbot and to mimic your company writing style and messaging. Reliably communicate correct information to delight customers.
Pricing
Step up your customer experience
Choose a plan that reliefs your support team, provides a personalized customer experience and drives customer loyalty.
Business
Most popular
Ideal for businesses seeking to improve customer experience at scale.
€549/month
- 3,000 monthly responses
- Website integration and styling
- Knowledge ingestion from Website, PDFs, Docx, ...
- Ongoing Knowledge Refresh
- Detailed insights, analytics, conversation explorer, and reporting
- Human escalation to email
- Live chat and email support
- Test Suites and Evaluation tools
- 46+ supported languages
- Fully GDPR compliant
Enterprise
Tailored solutions for large organizations with complex requirements.
Custom
- Includes all Business plan features
- Unlimited responses
- ERP, CRM, and other system integrations
- Human escalation to your Ticketing System
- Dedicated phone support
- Single Sign-On (SSO) and audit logging
Frequently asked questions
Have a different question and can’t find the answer you’re looking for? Reach out to our support team by sending us an email and we’ll get back to you as soon as we can.
- What is a chatbot?
- A chatbot is an AI-powered software program designed to interact with users in natural language. It can be deployed across various channels such as websites, messaging apps, or mobile apps.
- How can a chatbot benefit my business?
- Chatbots can enhance customer experience, automate repetitive tasks, provide instant responses, increase customer engagement, and collect customer data for further analysis.
- What industries can benefit from your chatbot technology?
- Our chatbot technology can be applied to virtually any industry that requires customer interaction including, but not limited to, retail, healthcare, hospitality, finance, and education.
- How is the botBrains chatbot different from others?
- Our chatbot is unique because it is powered by state-of-the-art AI technology and can be trained using your own data. This enables our chatbots to understand your business better and provide a highly personalized user experience.
- How difficult is it to integrate your chatbot into my existing system?
- Our chatbots are designed to be easily integrated into your existing systems. If you need any assistance, our technical support team is available to guide you through the integration process.
- Can your chatbot understand different languages?
- Yes, our chatbot is capable of understanding and responding in multiple languages, which makes it suitable for businesses with a global customer base.
- How secure is your chatbot?
- Security is our top priority. Our chatbot is built with stringent security measures in place to ensure the safety and privacy of your data.
- What kind of support can I expect from botBrains?
- We provide extensive support to our customers, including initial setup and training, ongoing maintenance, and customer support via email, phone and slack.
- What is the pricing model for your chatbot service?
- We offer a transparent pricing model that includes an initial setup fee and a monthly fee based on the number of interactions. Please contact us for a detailed pricing plan.
- Can I have a demo before deciding to purchase?
- Absolutely! We would be delighted to give you a demo and show you how our chatbot can revolutionize your customer interaction. Please contact us to schedule a demo.
About Us
botBrains is a German technology company specializing in the development of artificial intelligence-powered solutions. Based in Potsdam and Cologne, Germany, we deliver deliver transformative customer experiences. Our mission is to provide customizable, personalized user experiences that foster customer satisfaction. We adhere strictly to GDPR guidelines, ensuring our customers' data is always protected.
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