Every Customer deserves an Account Manager
Good service is fast, personalized, and competent. Instant answers, 24/7 availability, and individual support with AI from botBrains.
Trusted by customer-centric companies
Advise Customers
Offer live product advisory online
With botBrains, your customers experience the same personalized guidance they would receive in-store, but online. Our AI provides tailored answers, product recommendations, and step-by-step solutions, mimicking the human touch while offering the speed and convenience of automation.
Help Customers
Provide 24/7 instant assistance to handle up to 50% of ticket volume
botBrains reduces your team's workload by efficiently resolving routine queries at any time of day, in over 24 languages. When the AI can't provide an answer, it seamlessly routes the issue to your preferred tools like Email, Zendesk, Intercom, ensuring no customer is left unsupported.
Understand Customers
Gain actionable insights with TopicAI
TopicAI is a conversational intelligence system to analyse interactions, to identify trends, common pain points and provide weekly actionable feedback. This empowers you to prioritize product and documentation improvements, ensuring you stay aligned with customer needs and expectations.
